Extensive Online Documentation
Find out more about Online Documentation and why it can be beneficial to have a comprehensive documentation available all the time.
In spite of the fact that the hosting service provided by the different companies is more or less the same, each provider has a customized platform with its own modifications and different ways to execute specific procedures. That’s the reason why, an information-loaded knowledge base will be incredibly helpful both for persons with no experience and for technically competent users who will ultimately discover how particular operations are completed, but will waste precious time in the process. The objective of such a knowledge base is to make the service fast and easy to use, sparing users both time and efforts. The outcome is more contented customers, since they can easily find the info they are looking for, and less work for the tech support staff, because usually the majority of the queries and problems that customers have are already listed in the knowledge base. Provided that the articles are expertly written and cover more things, you will be able to find out more not only about your account, but also about the hosting service as a whole.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting plans come with an extensive knowledge base where you can find information about all the issues that you might chance upon and their resolutions. You can read how to create and manage a mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your email client are correct, but you are unable to send email messages, for instance. We have done our absolute best to be as comprehensive as possible and to encompass all possible options so as to help you save time and effort and to offer you different solutions for every issue. The knowledge base features informative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about particular functions and features in every section of the Control Panel, whereas if you’d like to browse the whole article collection, you can go to the all-encompassing Help section.