Customer Support Channels
A 1–hour Response Guarantee
Offering high–quality support on time is our top priority, so that we backup each Linux cloud packages plan with a one hour ticket reply guarantee. The moment you present a ticket or post a message, our user technical support staff will do all they possible can to present the most acceptable resolution for your situation and to supply you with help promptly.
A Top–quality Support Service
Contact us any time required. Our crew of employees will be on the web for you 24x7x365 to reply to all your doubts and to take care of any trouble you might have. You can easily open a tech support ticket from your Site Control Panel or send us an e–mail message anytime. In addition, on working days, you’re able to call us or take advantage of the online chatting alternative.
An Intuitive Help Section
If you require assistance while performing tasks within the Control Panel, you can always simply click the Help control key and find your query in the group of content articles that will pop up. We have as well turned many of the articles into video clips. The collection of instructional videos will load if you click on the Videos key available in the top right angle.