1 hour ticket response
We are dedicated to giving a rapid and proper answer to every ticket posted by a customer. Our experienced tech support engineers will review your problem and will think of the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. As a matter of fact, our average tech support ticket response time has proved to be 20 minutes.
A Topflight Client Support Service
Each member of our technical support staff has several years of experience in the Linux cloud packages field and most of them have worked for us for at least 5 years. They are all ready to respond to all your queries in the most proficient manner possible.
An Easy–to–Navigate Help Center Section
Built into the Site Control Panel is an intuitive Help Center section, which offers you different information sources. You can search through a frequently updated knowledgebase featuring web hosting account administration articles and site management articles, check out our instructional video tutorials or have a look at our F.A.Q. section.
