• 1 hour ticket response
  • 1 hour ticket response

  • We are dedicated to giving a rapid and proper answer to every ticket posted by a customer. Our experienced tech support engineers will review your problem and will think of the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. As a matter of fact, our average tech support ticket response time has proved to be 20 minutes.

  • Top quality support service
  • A Topflight Client Support Service

  • Each member of our technical support staff has several years of experience in the Linux cloud packages field and most of them have worked for us for at least 5 years. They are all ready to respond to all your queries in the most proficient manner possible.

  • Intuitive help center
  • An Easy–to–Navigate Help Center Section

  • Built into the Site Control Panel is an intuitive Help Center section, which offers you different information sources. You can search through a frequently updated knowledgebase featuring web hosting account administration articles and site management articles, check out our instructional video tutorials or have a look at our F.A.Q. section.