Website Migration
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Q: Why do I have to move my web site? What does website migration involve?
A: The web site migration service that we are offering is free of charge (to a certain extent). We will migrate your web site(s) to our top–notch cloud hosting platform without you needing to do anything. We know from experience that swapping hosting providers can result in lost information and unnecessary network downtime. For this reason, we’ll accomplish all that for you at no cost!We’ve got highly experienced administrators whose sole job is to make sure that your web site functions precisely as it did on your former hosting platform. The administrators are experts in migrating custom–built sites, as well as sites that are based upon famous scripts such as Joomla™ and WordPress.
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Q: How much time will the web site migration process take?
A: While we cannot give you a precise ETA, since there are a lot of factors, among them the physical size of the web files and databases, the location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will do our best to migrate your site within 48 hours, and in some cases – within 24 hours (if the website content is not very large).
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Q: Do you require something from me before you begin transferring my website?
A: We will require the login details for your current web hosting provider’s Control Panel along with the web site’s name (domain name).
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Q: The login info for my hosting account is delicate. How can I rely on you?
A: Our Privacy Policy is an indivisible part of the contract that we will have with you as a client. We are dedicated to safeguarding the safety of the private details obtained from the clients. For this purpose, we employ technical safety measures so as to avoid the loss, the misuse, the modification or the unauthorized disclosure of the private details under our control. The safety measures include, but are not limited to: physical, digital and managerial procedures to safeguard and secure the info that we collect on the World Wide Web. When we request customers to present financial information (for example, a debit card number), this info is masked using the SSL (Secure Sockets Layer) encryption method.
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Q: Will my website be unavailable during the transfer?
A: No. Your web site will continue to be online during the transfer. As soon as everything is done on our end, we’ll inform you so that you can examine it and check for problems. If everything’s okay, all you will need to do is change your domain’s DNS settings.
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Q: Will my current hosting provider have to do anything?
A: No. We will never get in touch with your hosting provider about anything. They will not be aware of the web site transfer either.
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Q: Does it make a difference what platform my current hosting provider is using?
A: We can transfer your web site from any hosting provider or any Linux–based hosting platform on condition that we can receive access to the Control Panel and there is FTP access available.The only websites that we cannot migrate are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.